Turnkey Bitrix24: implementation, automation, integration with 1C

We choose a plan and connect Bitrix24, implement a CRM for your sales, automate routine work, connect the system with 1C, telephony and messengers, train the team and support it after go-live. Bitrix24 can run in the cloud or as an on-premise version on your server; we choose the option during the audit. A separate service is two-way exchange with 1C: counterparties, products, deals, invoices and payments move between the systems by themselves. We work in Almaty and remotely across Kazakhstan.

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Where control is lost today

Requests come to messengers, email and sales managers' personal phones: some are lost, and some never get a call back.
Sales managers keep customers in personal chats and spreadsheets: when an employee leaves, the conversation history leaves with them.
Sales are in one system, invoices and payments in 1C, and data between them is moved by hand.
Management does not see the whole pipeline: to find out how many deals are in progress and where they get stuck, they compile exports.
Assigning tasks, reminders and approvals are done by hand, so deadlines are missed and control is done by eye.

What it does

Installation and connection: choice of plan, portal registration, company structure, users and permissions. Cloud or on-premise on your server: we justify the choice during the audit.
CRM implementation: pipelines and stages for your sales cycle, cards for leads, deals, contacts and companies, only the fields you need, reports for management.
Business process automation: robots, triggers, business processes and smart processes, automatic tasks, approvals and overdue control.
Two-way integration with 1C: counterparties, products, deals, invoices and payments. Orders from the CRM go to 1C, and payment and shipment statuses return to the deal card.
Telephony and messengers: PBX connection, calls from the card, call recording; requests from WhatsApp, Telegram, email, forms and the website chat arrive in one feed and create leads.
Tasks and projects: assigning and tracking tasks, projects and workgroups, regulations and a knowledge base for the team.
Transfer from another CRM or Excel: data preparation, loading customers, deals and history, duplicate checks.
Support and training: staff briefings, documentation, support under a contract and refinements after go-live.

How it works6 steps

Process audit

We review how your sales, service and accounting are organized, where requests get lost and what is done by hand. We record what needs to be set up and state the scope of work.
Plan, version and connection

We choose a cloud Bitrix24 plan or the on-premise version for the number of users and the features you need. We connect the portal and add employees and the company structure.
CRM and pipeline setup

We build pipelines and stages for your sales cycle, customer and deal cards, fields and access rights. We transfer data from the previous CRM or Excel with duplicate checks.
Automation

We set up robots and triggers, business processes, smart processes and automatic tasks: the deal moves forward, and responsible people get reminders without manual control.
Integrations

We connect Bitrix24 with 1C, telephony, WhatsApp and Telegram, the website and request forms, and marketplaces if needed. We define the set of integrations during the audit based on your systems.
Training and support

We train employees and hand over instructions. After go-live we support the portal under a contract: we answer questions, refine settings and develop the system.

Result

1C ↔ Bitrix24 two-way exchange: counterparties, products, deals, invoices, payments

Cloud or on-premise we choose the Bitrix24 option for your company during the audit

Audit we state the scope of work before the project starts

Almaty and remotely we work across Kazakhstan

Certificates1

Bitrix24 partner basic course — Anatoly Zelepukin, head of AC PRO — **Bitrix24 partner basic course** Anatoly Zelepukin, head of AC PRO · 1C-Bitrix LLC 7 October 2026 · No. LRN-669156-212-240-9564306 Open PDF

Bitrix24 plans and our workBitrix24 prices as of 9 October 2026

Freeunlimited users, 25 GB 0 ₸
Basic · 5 userswith annual payment: 10 400 ₸/month 13 000 ₸/month
Standard · 50 userswith annual payment: 30 400 ₸/month 38 000 ₸/month
Professional · 100 userswith annual payment: 60 800 ₸/month 76 000 ₸/month
Enterprise · from 250 userswith annual payment: from 152 000 ₸/month from 190 000 ₸/month
Implementation and setupafter the process audit on estimate
Support under a contract

Plan prices are taken from the official website bitrix24.kz/prices as of 9 October 2026; they exclude VAT and are per company, not per user. The license is paid on the Bitrix24 website. We state the cost of our work after the audit.

Who it is for

Companies with a sales department where requests come from different channels and get lost.
Businesses where the CRM and 1C live separately and data between them is moved by hand.
Managers who need the pipeline, team tasks and payments on one screen.
Those who already have Bitrix24, but it was set up “as it turned out” and the team does not use it.
Companies that need on-premise Bitrix24 on their own server.

Frequently asked questions10

Is there a free plan, and what are its limits?

Yes, the official website has a free plan: unlimited users and 25 GB of storage. Paid plans have a wider set of features; see bitrix24.kz/prices for details. We will tell you whether the free plan is enough for your tasks.

Cloud or on-premise: which to choose?

The cloud does not require your own server; the plans are listed above. The on-premise version is installed on your server and gives more control over data and customizations. We determine which option fits during the audit, based on the number of users and the requirements for data and integrations.

How much does implementation cost?

The cost of the work depends on the number of pipelines, processes, channels and the depth of integration with 1C, so we state it after the process audit, before the project starts. The Bitrix24 license is paid separately according to the plan.

What is the timeline?

It depends on the scope: a simple CRM and complex automation with 1C integration are different projects. After the audit we state the timeline and stages, so you see the plan before the start.

Can Bitrix24 be connected to 1C, and what is synchronized?

Yes, this is one of our core services. The exchange is two-way: counterparties, products and stock from 1C go into the CRM, deals and orders from the CRM go to 1C, and invoices, payments and shipments return to the deal card. We agree on the exact scope of the exchange during the audit for your 1C configuration.

Will you transfer data from another CRM or Excel?

Yes. We prepare the data, load customers, contacts, deals and history, and check for duplicates. Before the transfer we agree on which data is needed in the new system.

Do you train employees?

Yes. We train sales managers and executives and hand over instructions for your settings. Separately, we show the administrator how to change pipelines, fields and robots.

What does support include?

The terms are fixed in a contract: answers to employees' questions, changes to settings and permissions, refinement of pipelines and robots, new integrations. We agree on the scope and cost after go-live.

Do you work remotely?

Yes. We are in Almaty, but we run projects across Kazakhstan: calls, access to the portal and a shared chat, with on-site visits when needed.

What do you need from us to get started?

The contact of a responsible person, access to your current systems (if you have a CRM or 1C) and an hour for an audit conversation. We will gather the rest ourselves.