1C support and 1C:ITS

Kazakhstan legislation changes constantly: reporting forms, taxes, ESF. A 1C:ITS support contract keeps your database up to date: updates are installed on time, and questions are handled by the consultation line instead of searching forums.

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What happens without support

Reports are filed on outdated forms: fines and refiling.
Updates are installed “whenever someone remembers”, sometimes breaking the database.
Every 1C question means hours of searching the internet instead of a specialist's answer.

What it does

Regular configuration updates for Kazakhstan legislation.
Backup before every update.
Consultation line on 1C and accounting.
1C:ITS services: ESF, electronic reporting, 1C-Connect.
An annual 1C:ITS PROF contract is 169 000 ₸; renewal without a break is 138 600 ₸.
Database health monitoring and problem prevention.

How it works4 steps

We sign an ITS contract

We choose a plan for your configuration and number of databases.
We set up updates

Regularly and safely, with a backup before every update.
We connect services

1C:ESF, electronic reporting, 1C-Connect and other ITS services.
We support

The consultation line answers questions about accounting and how the software works.

Result

169 000 ₸ annual 1C:ITS PROF contract at 1C Company's recommended price

0 overdue updates: the database is always up to date

24 h typical response time of the consultation line

Pricesofficial delivery

1C:ITS PROF, 12 months1C Company's recommended price 169 000 ₸
1C:ITS PROF, 12-month renewalwithout a break after an annual contract, under the loyalty program 138 600 ₸
1C:ITS PROF, 12 months under the 8+4 schemewhen the program is bought together with an annual contract 92 300 ₸
1C:ITS PROF, 6 months 89 700 ₸
1C:ITS PROF, 3 months 46 800 ₸
1C:ITS PROF, 1 month 23 400 ₸
1C:ITS TECHNO, 12 monthswithout PROF-level 1C:ITS services, limited access to its.1c.kz 83 200 ₸
AC-PRO support workupdates, consultations and customizations beyond the ITS contract on request

1C Company's recommended retail prices from 01.06.2026, in tenge, including 16% VAT. AC-PRO work is priced separately and fixed before it starts.

Who it is for

All companies with a working 1C database: every one of them needs support.
Accounting departments that file reports from 1C.
Companies that work with ESF, SNT and electronic documents.

Frequently asked questions3

How much does support cost?

A 12-month 1C:ITS PROF contract costs 169 000 ₸ and renewal without a break 138 600 ₸ at 1C Company's recommended prices. The cost of AC-PRO work depends on the configuration and the number of databases: we will calculate it after a short diagnostic, free of charge.

Are you sure updates will not break anything?

A backup is made before every update, and key operations are checked afterwards. If the database has been customized, we update it carefully and carry the customizations over.

We have a customized (non-standard) configuration. Will you take it on?

Yes. We update customized databases with an analysis of the changes: customizations are kept, and the standard part is updated.