AC PRO Autopilot: AI agent in 1C:Trade Management for the catalog and sales

Every autonomous action is recorded in a log and can be rolled back with one button within 72 hours. In the “Advisor” and “Assistant” modes, a mistake is impossible: the final decision always stays with a person. Accuracy in “Autopilot” mode is 98%+ in our tests, and it is calibrated individually for your catalog.

“Advisor” (Suggest): the agent only advises; recommendations appear in a separate feed, and the decision is up to a person; this mode is for the start, new action types and low confidence. “Assistant” (Confirm): the agent prepares a change and, when the record is opened, asks “Apply?”; one click and it is applied; this is the default mode for most tasks. “Autopilot” (Autonomous): the agent applies changes itself in the background and in the morning sends a report to Telegram or email, such as “processed 47 records, accuracy 99.2%”; rollback takes one button within 72 hours. The mode is set separately for each action type and only for reversible actions with catalogs.

It deliberately does not touch anything that involves financial liability. It does not post sales and purchase documents; does not write off goods from the warehouse; does not change prices in items; does not edit counterparty details (BIN, bank, contracts); does not send quotes to clients (it prepares them, but you send them); does not close orders or change document statuses; never touches primary documents or KGD reporting; and has no access to finances, as it is a service user with rights only to catalogs. The boundary is simple: the agent works with catalogs, while documents and money are a human decision.

Data is stored in a data center in Kazakhstan: personal data localization requirements are met, and there are no foreign servers. Only catalog data goes to the cloud, without purchase prices, sales amounts, turnovers, primary documents or personal data of employees and customers. The channel is encrypted over HTTPS all the way from 1C to the cloud. AC PRO staff see only anonymized telemetry and error logs, not the contents of your catalogs. A data protection agreement (DPA) in the Kazakhstan form is signed before work starts.

The agent's “hands” are a configuration extension (.cfe) inside your 1C, and its “brain” is AI models in the cloud; for the user, it is a new tab in 1C. The extension is installed in 1.5–2 hours. A public IP and open ports are not needed: 1C itself calls the cloud over a secure channel, the database does not have to be exposed, and we do not touch the firewall. The standard Trade Management configuration does not change and stays under 1C support, and updates are installed as usual.

1C:Trade Management 11.5+ in client-server mode (MS SQL / PostgreSQL): full support, the ideal scenario. Trade Management 11.x in file mode: with limitations, for teams of up to 10 people. Custom configurations based on Trade Management / UPP: via an adapter, discussed at the audit. 1C:Fresh (the 1C cloud service) is not supported yet; 1C:ERP, Integrated Automation and Enterprise Accounting (BP) 3.0 are in the development plans. If you do not have Trade Management, we will run a 30-minute configuration audit and tell you whether connection is realistic.

Basic launch takes 2–4 weeks. Week 1: installing the extension (1.5–2 hours) and indexing the catalog. Weeks 2–3: “Advisor” shadow mode; the agent changes nothing, a moderator evaluates the suggestions, and we calibrate confidence. Week 4: switching to “Assistant” or “Autopilot” for the action types where the accept rate is 80% or higher. From you: one meeting with a 1C programmer (1–2 hours) and read access to catalogs.

Yes. Any single action, with a button in the record. All overnight changes, with one click in the morning report. The rollback window is 72 hours by default and can be set up to 7 days.

Yes, at any time. The extension is deactivated with standard 1C tools, and the configuration returns to its original state without traces. The contract is terminated with one month's notice. Export of all your data to CSV or JSON within 24 hours on request.

Yes. The extension is compatible with standard Trade Management 11.x updates: we test every 1C release and release an extension update within 5 business days. The configuration stays under 1C support.

Plans are flexible, monthly, without long contracts. “AC PRO for 1C”: record enrichment, analogues and related products, search by photo / barcode / article number, real-time deal margin, three trust modes. “AC PRO for Bitrix24”: a dashboard for the head of sales: missed deals, a manager profitability map, auto-tasks to “follow up on a contact”, alerts about discounts without margin; works with any version of B24. Bundle 1C + B24: both modules, priority support with a 4-hour SLA, free onboarding of the sales team, a 1C ↔ B24 link and unified P&L analytics. The modules have a 14-day trial. We calculate the price after a free audit, based on your catalog and team.

With a free catalog audit: 30 minutes online with your engineer, without slides or generic talk. Using real data, we calculate how many records are incomplete, how many duplicates there are, and where there is potential for analogues and related products; the report stays with you in any case. Next comes a demo on an anonymized slice of your catalog (100–500 records) and a 30-day pilot at a special price, with no obligations. After you submit a request, a manager will contact you within 2 business hours.

This is the expected impact based on industry sales co-pilot benchmarks and pilot measurements at a distributor with a catalog of 1 000+ SKUs: “out of stock → sold an analogue” conversion from 12% to 38%, average order value +14%, finding a replacement in 30 seconds instead of 7–12 minutes, record completeness from ~60% to ~90%, 380–620 thousand ₸ of additional revenue per manager per month, subscription payback in less than a month. This is a hypothesis, not a final measurement on your database: at the free audit, we calculate the potential on your real data.